Effective Date: 07/21/2024

Welcome to TRX Mad House ("we," "our," or "us"). By accessing or using our website [www.trxmadhouse.com] (the "Site") and purchasing our 3D printed upgrades for TRX4M, you agree to be bound by the following terms and conditions (the "Terms"). Please read these Terms carefully. If you do not agree to these Terms, you may not use the Site.

1. Use of the Site

By using our Site, you represent that you are at least 18 years old or have the legal capacity to enter into a binding agreement. You agree to use the Site for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use of the Site.

2. Product Descriptions

We strive to ensure that our product descriptions are accurate and complete. However, we do not warrant that the descriptions, images, or other content on the Site are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition for a refund or exchange as per our Return and Refund Policy.

3. Pricing and Payment

All prices are listed in US dollars. We reserve the right to change prices at any time without prior notice. Payment is required at the time of purchase. We accept major credit cards and other payment methods as indicated on the Site. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your purchase.

4. Shipping

We ship to addresses within the United States and to select international locations. Shipping costs will be calculated at checkout and added to your order total. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or customs clearance.

5. Return and Refund Policy

We want you to be completely satisfied with your purchase. If you are not satisfied with a product, you may return it within 30 days of receipt for a refund or exchange, subject to the following conditions:

- The product must be in its original condition, unused, and in its original packaging.

- Proof of purchase (order confirmation or receipt) must be provided.

- Custom or personalized items are not eligible for return unless they are defective or damaged.

- A $25 restocking fee will apply to all returns, deducted from your refund.

How to Return an Item:

1. Contact our customer service team at [email protected] to request a return authorization.

2. Once approved, pack the item securely and include the return authorization and proof of purchase.

3. Ship the item to the address provided by our customer service team. Return shipping costs are the responsibility of the customer, unless the item is defective or damaged.

Refunds:

- Refunds will be processed within 10 business days of receiving the returned item.

- Refunds will be issued to the original payment method.

- Shipping costs are non-refundable.

6. Intellectual Property

All content on the Site, including text, images, graphics, logos, and software, is the property of TRX Mad House or its content suppliers and is protected by US and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, TRX Mad House shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or the purchase of our products. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

8. Indemnification

You agree to indemnify, defend, and hold harmless TRX Mad House, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the Site or violation of these Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Palm Beach County, Florida.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site after any changes indicates your acceptance of the revised Terms. We encourage you to review these Terms periodically.

11. Contact Us

If you have any questions about these Terms, please contact us at:

- Email: [email protected]

- Mailing Address: TRX Mad House, 122 Bent Tree Dr, Palm Beach Gardens, FL 33418

Thank you for choosing TRX Mad House. We appreciate your business and look forward to serving you.

TRX Mad House Team